FieldRoutes vs PestPac: Routing, Mobile, Pricing

TL;DR FieldRoutes includes route optimization in both its packages and bills on active customers; PestPac reserves route optimization for its Professional and Enterprise tiers. Both quote prices privately. PestPac Mobile makes the stronger offline claim and covers Sentricon and WDI work; FieldRoutes adds door-to-door sales and belongs to ServiceTitan.

FieldRoutes and PestPac are the two pest control platforms most mid-size and large operators shortlist, and they are closer than their marketing suggests. Both handle scheduling, route optimization, recurring billing, customer portals, and mobile field work. The differences are in how routing is packaged, how each prices, how their mobile apps are rated, and which company stands behind them.

This comparison uses each vendor's own pages, app store listings, and dated public sources, and it flags where the vendors' claims about each other conflict. If you are a smaller shop deciding whether you need either one, FieldRoutes vs PestPro covers that question; this page is the head-to-head between the two incumbents.

How do FieldRoutes and PestPac compare at a glance?

FieldRoutes and PestPac both sell full pest control operations suites with quote-only pricing. FieldRoutes, owned by ServiceTitan since 2022, includes route optimization in both of its packages and bills on active customers. PestPac, from WorkWave, sells three tiers and reserves route optimization for its Professional and Enterprise tiers.

Which has better route optimization, FieldRoutes or PestPac?

Both vendors sell automated route optimization, so the deciding factor is packaging, not capability on paper. FieldRoutes lists route optimization in both its Growth and Corporate packages. PestPac includes "Smart Scheduling and Route Optimization" only in its Professional and Enterprise tiers; its Small Business tier gets basic scheduling and routing.

FieldRoutes calls its module Intelligent Routing and promises to "save time with instant route optimization and minimize time behind the wheel" on its routing page. PestPac's home page claims that with its route optimization, field teams service "twenty one percent more jobs while cutting drive time by thirty percent." That figure is a vendor claim with no published method behind it, so test it on your own routes.

PestPac adds GPS fleet tracking with a live vehicle map, a Closest Tech view for ad hoc orders, and a route comparison report that matches posted stops against logged GPS data, per its mobile app page. WorkWave also sells a separate product, RouteManager, for route planning. If you are a small shop, our pest routing software guide covers dispatch rules that work without an optimizer.

How do the FieldRoutes and PestPac mobile apps compare?

The PestPac mobile app makes the stronger offline claim, while the FieldRoutes app currently holds the higher App Store rating on far fewer reviews. PestPac says its app "works at full capacity without cell service." FieldRoutes' recent release notes describe work to make the app more reliable offline. Neither app rates well with users.

App store figures checked on 2026-10-09:

Older cached copies of the FieldRoutes App Store listing showed about 1.8 stars from more than 200 ratings, so the current count looks like a reset after a new app version. Read recent reviews for both before you commit technicians to either app.

On field features, PestPac's app covers Sentricon bait station scanning, state WDI and WDO forms, device drawings, smart rodent traps, and field payments by cash, check, card, and ACH. The FieldRoutes app adds door-to-door sales: its mobile page promises to "simplify and improve the process of door-to-door sales," a long-standing FieldRoutes strength with residential sales teams.

How do FieldRoutes and PestPac pricing compare?

FieldRoutes and PestPac both quote every customer, and neither posts a monthly price. FieldRoutes says its subscription is based on the number of active customers. PestPac prices by tier and asks buyers to speak with a consultant. Third-party listings have shown FieldRoutes starting at $249 to $350 per month and estimated PestPac at about $100 per user per month.

Those numbers come from review listings and a cost-tracking site, not from the vendors. Our PestPac and FieldRoutes pricing guide lists every figure with its source and date, plus setup fees and other charges users have reported.

The pricing models reward different shapes of business. Billing on active customers favors a company with many technicians and a modest customer base, such as commercial accounts. Per-user pricing favors a lean team serving many residential accounts. Model both against your real numbers.

What other features differ between FieldRoutes and PestPac?

Beyond routing and mobile, the main differences are tier gating and integrations. PestPac places lead management, marketing automation, and custom reporting in Professional and above, and API access and multi-branch support in Enterprise. FieldRoutes lists a payment portal, lead management, premium API, mobile sales, and real-time reporting in both packages.

• Customer portal and payments. Both offer a customer portal with online payments. FieldRoutes pairs its portal with automatic reminders; PestPac claims businesses using WorkWave integrated payments grow faster, a vendor statistic.
• Marketing. FieldRoutes sells Marketing Pro for email and direct mail, tied to ServiceTitan Marketing Pro. PestPac includes marketing automation from the Professional tier.
• Reporting. PestPac markets Wavelytics for analytics. FieldRoutes lists real-time data reporting.
• Accounting. FieldRoutes describes a QuickBooks sync. PestPac's blog describes exporting financial totals into QuickBooks, which is a one-way export.

Each vendor's comparison page contains claims about the other that the other's own pages contradict. PestPac's FieldRoutes comparison says FieldRoutes charges extra for API access on higher tiers, while the FieldRoutes pricing page lists Premium API in both packages. Ask each vendor to put add-on costs in the quote.

Who should choose FieldRoutes and who should choose PestPac?

Choose FieldRoutes if route optimization must come in every package, door-to-door sales are part of your growth plan, or you already run ServiceTitan in another trade. Choose PestPac if you need deep commercial and termite tooling such as Sentricon scanning, WDI forms, and smart traps, multi-branch control, or GPS fleet tracking alongside routing.

Company background matters for a ten-year purchase. FieldRoutes began as PestRoutes, renamed itself in 2021, and joined ServiceTitan through an acquisition announced on January 4, 2022. PestPac traces its history to 1984 according to WorkWave; WorkWave was bought by IFS in 2017 and became a standalone EQT portfolio company in June 2021.

Neither is the right answer for an owner-operator with one truck. For that size, the PestPac alternatives guide lists lighter options, and PestPro is a free app for scheduling, checklists, chemical logs, photos, signatures, and service reports on iPhone and iPad or Android. It does not do route optimization.

How should you run a FieldRoutes vs PestPac evaluation?

Run the evaluation on your own data: send both vendors the same requirements, request a demo that uses a sample of your real routes, and get itemized first-year quotes. Compare drive time on the same day's stops, technician closeout time, and the total cost including setup, migration, payments, and messaging fees.

1. Export one week of stops and ask each vendor to optimize it during the demo.
2. Hand the mobile app to your least technical technician for a full service, including offline.
3. Ask for references at a company your size, in your region, using the tier you would buy.
4. Get the data export terms in the contract before you sign.

What related articles should you read?

• PestPac Pricing vs FieldRoutes: Monthly Cost (2026)
• FieldRoutes vs PestPro: Pest Control Software Compared (2026)
• PestPac Alternatives: 6 Pest Control Software Options for 2026
• Pest Control Routing Software: 8 Proven Dispatch Rules
• Best Pest Control Software (2026): 7 Tools Compared

What are the sources for this guide?

• FieldRoutes pricing and Intelligent Routing (accessed 2026-10-09)
• PestPac pricing, home page, and mobile app features (accessed 2026-10-09)
• PestPac: FieldRoutes vs PestPac comparison (vendor marketing, accessed 2026-10-09)
• ServiceTitan: FieldRoutes acquisition announcement (2022-01-04)
• EQT: WorkWave launches as standalone portfolio company (2021-06-22)
• Apple App Store and Google Play listings for FieldRoutes and PestPac Mobile (accessed 2026-10-09)

Frequently Asked Questions

Which is better for route optimization, FieldRoutes or PestPac?

Both sell automated route optimization. FieldRoutes lists it in both its Growth and Corporate packages. PestPac includes Smart Scheduling and Route Optimization only in Professional and Enterprise, with basic routing in Small Business. Test each on a week of your own stops during the demo, since published efficiency figures are vendor claims.

Is FieldRoutes the same as PestRoutes?

Yes. PestRoutes renamed itself FieldRoutes in 2021, and ServiceTitan announced its acquisition of FieldRoutes, formerly PestRoutes and Lobster Marketing, on January 4, 2022. The App Store listing for the FieldRoutes app still names PestRoutes LLC as the publisher, and the older PestRoutes Sales app remains listed alongside it.

Who owns PestPac?

PestPac is sold by WorkWave. IFS acquired WorkWave in 2017, and in June 2021 WorkWave separated from IFS to become a standalone portfolio company of the EQT VIII and EQT IX funds, according to EQT. WorkWave says PestPac dates back to 1984 and is headquartered in Holmdel, New Jersey.

Which mobile app is rated higher, FieldRoutes or PestPac?

As of October 9, 2026, the FieldRoutes app has 3.6 stars from 21 App Store ratings and PestPac Mobile has 2.4 stars from 150. On Google Play, FieldRoutes shows 2 stars from 220 ratings and PestPac Mobile 2.2 from 336. Both rate poorly, so read recent reviews before committing.

Are FieldRoutes and PestPac prices published?

No. Both quote each customer. FieldRoutes bases its subscription on active customers, and PestPac prices by tier through a consultant. Third-party listings have shown FieldRoutes starting at $249 to $350 per month and estimated PestPac at about $100 per user per month. Request itemized first-year quotes from both.